Refund Policy

Refund Policy

We guarantee satisfaction with every purchase. If you’re not pleased with a product, you can return it.
Our return and exchange policy is as follows:

1. Eligibility for Return or Exchange:

○ Returns or exchanges must be requested within 7 days of order delivery.
○ Products should be mostly unused, with at least 90% of the content remaining to qualify for a full refund or exchange.
○ If the quantity of the returned product is less than 90%, a partial refund will be issued based on the remaining quantity.

2. Processing Time:

○ All return and exchange requests are processed within 3 to 5 working days.

3. Delivery Charges:

○ Delivery charges for the original order are non-refundable.
○ Customers are responsible for any delivery charges incurred for exchanging products.
○ In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.

Thank you for your understanding and cooperation as we strive to ensure your satisfaction.

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